- Dec 3, 2021 UPDATES ON PRODUCTION & SHIPPING UPDATE ON OUR OPERATION
- Dec 3, 2021 FREE SHOES (INVENTORY IN US ONLY) For appreciating our customers who have been supporting to us in the past and also offer to new customers who do not understand our sizing, we decided to give out/offer ONE FREE PAIR OF OUR DANCE SHOES LISTED IN OUR FOLLOWING CATAGORY/LINK. This offer ends when shoes are given out.
- Dec 3, 2021 Animal Free Shoes -Available Now! Animal Free Shoes coming soon
- Dec 3, 2021 MADE TO ORDER Information for Made -to-order shoes and clothing
- Dec 3, 2021 PARTIES, SHOWS & CHOIR Are you ready?
- UPDATES ON PRODUCTION & SHIPPING
UPDATES ON PRODUCTION & SHIPPING
Due to the COVID-19 Pandemic, our operation which, was once affected, has almost been back to normal and so has the shipping costs. Please find our production and shipping & delivery time in details below:
- DSOL: 16-22 DAYS +
- FLAMINGO: 30-40 DAYS +
- ALMA DANZA: 14-20 DAYS +
SHIPPING & DELIVERY TIME:
- DHL: 3-10 DAYS
- FEDEX: 3-10 DAYS
- USPS: 8-30 DAYS (Slow during the high seasons)
Note: Total Turn-around Time = Production Time + Shipping & delivery Time. (No Expedited Service Provided before the COVID-19 is over). Learn more about Turnaround Time >
For the continued safety and well-being of our teammates, workers and staff working at the affiliated factories and warehouses, we will continue to follow the related guidelines. Service agents are mostly working at home. Therefore, some operations might be slightly affected on certain locations. Please find the curent services schedule of ours as the followings: :
- Email (24/7): We strive to provide the normal email service;
- Live Chat(Mon-Fri): You may experience longer than normal wait time;
- Phone (Mon-Fri): We only provide CALL BACK PHONE SERVICE, we'll manage to call back ASAP if you leave a voicemail to us. Email service is encouraged.
- Production & Shipping: Production & Shipping have been back to normal; It may take 3-5 days longer than normal turn-around time.
Note: It is expected to take longer during the high seasons. Also, it may still take a bit longer than usual for all of our services due to some incidents like being lack of flights etc. We apologize for any inconvenience cause, your understanding would greatly be appreciated.
STAY SAFE AND GOD BLIESS ALL OF US!
Customers can find more information on other News Message Pages. Learn more...>