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    Mar 3, 2018

    Dear customers,

    Production lines are all back to work. Your shoes have been in process of production. They are on first-come-first-served basis from 02/28 and 03/03 2018 respectively subject to brands. Your patience would greatly be appreciated. Please find detailed information below:


    UPDATED 03/03/2018

    Chinese Lunar New Year holiday is an important holiday for workers in China like our Christmas Holiday. Here below are the the schedules of our factories in China. However, our U.S. Office will remain with normal service (10:00 - 19:00 EST). 

    FACTORY' SCHEDULES (For Made-to-order items only)

    Resuming manufacturing dates:
    DSOL SHOES:    03/03/2018  √
    ALMA DANZA:   02/28/2018  √
    FLAMINGO:       03/02/2018  √
    SWAN SHOES:   03/03/2018  √

    DSOL CLOTHING:    03/03/2018  √ 
    NBfC CLOTHING:     03/03/2018  √ 

    NOTE: Your order won't start to produce until the date the factory resumes manufacturing as shown above. It takes about 10 to 20 days for production; 7 to 15* days for shipping & delivery. 

    Q. What if I purchase DSOL shoes between Jan 28 - Mar 03 2018, when will my shoes be delivered.
    A. Your shoes (Made to order) will be made and delivered in 17-35 days from 03/03/2018 on first-come-first-served basis. Those "Ready-made" items stocked in U.S. & UK won't be affected.

    Q. How can I find those shoes stocked in US & UK?
    A.  Simply put your cursor on "Dance Shoes" of our catalog, then, find the "Ready to ship" from the drop-down menu, before clicking either on "Stocked in Kansas, US (our warehouse) or "Stocked with amazon" (US or UK).

    Q. Can I still choose "Expedited Service" to expedite my order's Turnaround Time?
    A. We will resume the Expedited Service soon whenver production resumes operating smoothly. In case, you'd mistakenly placed an order, please do not worry, just simply contact us for cancelling it.

    * This is for U.S. customers, if you are living in other countries, take it as your reference.

    Still need Help?  Contact us now. Bear in mind that we are always here to help!  


    Customer Care Team!