- Feb 5, 2020 IMPORTANT SHIPPING NOTICE Production & Shipping Updates
- Feb 3, 2020 MADE TO ORDER Information for Made -to-order shoes and clothing
- Feb 3, 2020 DEALS + FREE SHIPPING Super Deals, deals today, you will save a great deal.
- Feb 3, 2020 NEED HELP? Our team works 24/7, We are always here to help :)
- Jan 1, 2020 VOLUME DISCOUNTS Available Now!
- IMPORTANT SHIPPING NOTICE
IMPORTANT SHIPPING NOTICE
PRODUCTION IMPACT FROM CONORAVIRUS
Due to the Conronavirus outbreak in China, our factory's production has been postponed subject to the FACTORY'S SCHEDULES listed below. However, our U.S. Office remains with normal service (10:00 - 19:00 EST). Customers wanted to get shoes faster, please browse our "Ready to ship" items listed below:
FACTORY' SCHEDULES (For Made-to-order items only)
Stop Accepting Order Dates | Resume Dates
DSOL SHOES: 01/09/2020 03/01/2020
ALMA DANZA: 01/08/2020 03/01/2020
FLAMINGO: 01/08/2020 03/01/2020
SWAN SHOES: 01/09/2020 03/01/2020
DSOL CLOTHING: 01/01/2020 03/01/2020
NBfC CLOTHING: 01/08/2020 03/01/2020
NOTE: Your order won't start to produce until the date the factory resumes manufacturing as shown above. It takes about 10 to 20 days for production; 7 to 15* days for shipping & delivery.
Q. What if I purchase DSOL shoes between Jan 08 - Feb 17 2020, when will my shoes be delivered?
A. Your shoes (Made to order) will be made and delivered in 17-35 days from 02/14/2020 on first-come-first-served basis. Those "Ready-to-ship" items stocked in U.S. & Mexico won't be affected.
Q. How can I find those shoes stocked in US & Mexico?
A. Simply put your cursor on "Dance Shoes" of our catalog, then, find the "Ready to ship" from the drop-down menu, before clicking either on "Stocked in Kansas, US (our warehouse) or "Stocked with amazon" (US or MX).
Q. Can I still choose "Expedited Service" to expedite my order's Turnaround Time?
A. We will resume the Expedited Service soon whenever production operation resumes smoothly. In case, you'd mistakenly placed an order, please do not worry, just simply contact us for cancelling it.
* This is for U.S. customers, if you are living in other countries, take it as your reference.
We offer FREE SHIPPING service to the following countries only*:
- USA, UK, Germany, Czech Republic, Singapore, Australia, Japan, South Korea, New Zealand;
- Free Shipping only apply to Standard Members (Not for Group, School, Teacher/Coach or Distributors);
- Customers in US looking for Ready to Ship items (instead of Made to Order), Please browse our Ready to Ship categries, you will find our stocks from our own warehouse and stocks with Amazon US, Amazon CA and Amazon MX.
Take adavantage of if time is not an issue, you will save a great deal!
Still need Help? Contact us now. Bear in mind that we are always here to help!
Customer Care Team!