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    NEW BUYER'S GUIDE

    HELP CENTER TOPICS:

    New Buyer's Guide |  Register | Membership | Policies & Rules | Payment & Security | Shipping & Delivery | Tracking | Return & Exchange | Distribution | Shopping Tools | FAQ | 

     

    This New Buyer's Guide is for helping our new purchasers to easily search and buy our products. Return for exchange or refund is also easy and simple. We hope you will have great experience with us. Happy shopping and dancing with DSOL! :)

      

    1. SEARCH FOR A PRODUCT

    Please find the "Search" icon on the top of every page of our website and type in the keyword for your search.

     

    a. How to search a pair of Narrow or Wide-width Adujusted Sandals?

    Please type "adjusted" in the search box on the top of very page in our website, and click on search icon and tap the Enter key of your laptop or phone. You will be able to see "59 products found" - they are the shoes with wide/narrow width adjusted-buckles on. 

     

    b. Search for how to make a Pair of Vega Shoes

    You can have two ways to make your Vegan Shoes:

    1) Choose non-leather materials for both your shoes and soles;

    2) Choose our "CUSTOMIZE" feature to design and build your shoes. It is not only for dancing but also for Street Shoes. Please click to learn more...> 

     

    2. DEALS, SALE & DISCOUNT

    Please find the "Deals" on the top menu of every page of our website. Be aware of the drop-down menu there.

     

    3. FOOT CHARTS & FOOT MEASUREMENTS

    For us to make you the perfect-fit shoes, please provide us with the following foot measurements if you are new to us and have never done them before (answer the measurement result, copy and paste them into the Customer Note box during your checkout in the processing of purchasing): 

    YOUR FOOT MEASUREMENT:

    1. Foot Length
    2. Foot Width
    3. Foot Circumference*
    4. Your US/UK/EURO Street/Casual Size (Open/Close-toe?)

    Proper measurements ensure a proper fit. Please click the link to learn more:   https://www.danceshoesonline.com/foot-measurements-1.html  

    NOTE: This is a mandatory requirement unless we receive your written guarantee that you will not return the shoes for sizing issues.

     

    4. HOW TO PLACE AN ORDER?

    Please click on this link to learn more:  http://www.danceshoesonline.com/how-do-i-place-an-order-.html

     

    5. PAYMENT METHODS

    We accept Discover, Visa, Mastercard, and American Express credit cards and Debit Cards with Visa and Master logos on them; we also accept payment by PayPal and Bank transfer. You can also choose "Pay Later" to complete your order without paying in advance. Please click to learn more:  http://www.danceshoesonline.com/payment-methods.html

     

     

    6. HOW DO I PAY A MONEY REQUEST OR INVOICE?

    Here’s how:  Follow the instructions below; OR click on the link (or copay and paste it onto your browser): https://www.paypal.com/us/smarthelp/article/how-do-i-pay-for-a-payment-request-or-invoice-faq2206

     

    7. PRODUCTION & SHIPPING SCHEDULE

    Our production and shipping schedules are subject to demands. Please click to learn more...>

     

    8. HOW TO MAKE A RETURN?

    Return is easy! please click the link to learn more: https://www.danceshoesonline.com/return-amp-exchange.html  

     

    9. RETURN POLICY

    If you are not satisfied with our product (s) regardless of the reason, you can return what you purchased (except custom-made dance shoes & clothing, overstock items as well as those specified) for Exchange or Refund simply by making a Return Request, we will send you a return instruction. Please click to learn more:  https://www.danceshoesonline.com/return-policy.html 

     

    10. MEMBERSHIP

    You will be able to find many kinds of memberships from the link below such as Standard Member, Professionals,
    Volume discount buyer (Group, School Show Choir, etc.), Distributor and ODM Distributor, etc.  https://www.danceshoesonline.com/membership.html

     

    11. RECOVER MY PASSWORD

    How to recover your password? It is easy! Please click to learn more: https://www.danceshoesonline.com/recover-my-password.html  In case, it does not work for you, please request us to reset your password and give a temporary one for accessing your account with us.

     

    12. FAQs

    There is another way to get quick answers: https://www.danceshoesonline.com/?target=faq