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  • IMPORTANT SHIPPING INFO

    Jan 23, 2018

    IMPORTANT SHIPPING INFORMATION

    Chinese Lunar New Year holiday is an important holiday for workers in China like our Christmas Holiday. Here below are the the schedules of our factories in China. However, our U.S. Office will remain with normal service (10:00 - 19:00 EST). 

    FACTORY' SCHEDULES (For Made-to-order items only)

    Stop accepting order & resuming manufacturing dates:
    DSOL SHOES:    01/27/2018 - 03/03/2018 
    ALMA DANZA:  02/02/2018 - 02/28/2018 
    FLAMINGO:       02/02/2018 - 03/02/2018
    SWAN SHOES:   01/27/2018 - 03/03/2018 

    DSOL CLOTHING:    01/31/2018 - 03/03/2018 
    NBfC CLOTHING:     01/31/2018 - 03/03/2018 

    NOTE: Your order won't start to produce until the date the factory resumes manufacturing as shown above. It takes about 10 to 20 days for production; 7 to 15* days for shipping & delivery. 

    Q. What if I purchase DSOL shoes on Jan 28 2018, when will my shoes be delivered.
    A. Your shoes (Made to order) will be made and delivered in 17-35 days from 03/03/2018 on first-come-first-served basis. Those "Ready-made" items stocked in U.S. & UK won't be affected.

    Q. How can I find those shoes stocked in US & UK?
    A.  Simply put your cursor on "Dance Shoes" of our catalog, then, find the "Ready to ship" from the drop-down menu, before clicking either on "Stocked in Kansas, US (our warehouse) or "Stocked with amazon" (US or UK).

    Q. Can I still choose "Expedited Service" to expedite my order's Turnaround Time?
    A. No, you can't during the said perriod (schedule) listed above. In case, you'd mistakenly placed an order, please do not worry, just simply contact us for cancelling it.

    * This is for U.S. customers, if you are living in other countries, take it as your reference.

    Still need Help?  Contact us now. Bear in mind that we are always here to help!  

    Sincerely,

    Customer Care Team!
    DanceShoesOnline.com