Defective Product & Returns Due to Our Error

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ANSWER:

Defective Product and Returns Due to Our Error or Return is a result of our error:

1. We sent you the wrong item; or
2. The item was physically defective when you received it; or
3. It is over 60 days to receive the item from us from the date you placed the order.
   
   

In this situation, you must notify us within three business days from the date the problem occurs.

RETURN & EXCHANGE Q & A:
Return Policy
Exchange Policy
Refund Policy
How do I return an item?
Non-Returnable Items
Products Return After 30 Days
Defective Product & Returns Due to Our Error
Who pays for return postage?
What if my returned items get lost?
Are shipping charges refundable?
More policies & rules