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    Customer Service

    HELP CENTER TOPICS:

    Register | Membership | Policies & Rules | Payment & Security | Shipping & Delivery | Tracking | Return & Exchange | Distribution | Shopping Tools | FAQ

     

    CONTACT US

    Live Chat (Click "Need Help?" below to chat now!)

    Our most popular option and the quickest way to get our personal service.
    Estimated Wait: Less than 3 minutes (9 am - 6 pm CST, Monday ~ Friday) 

     

    Phone

    Great option for talking to us directly; two options to call us:
    Dial: (800) 889.DSOL (3765) | 1.913.228.3443 (Int'l) | eFax: 1.913.228.3533
    Estimated Wait: 3-15 minutes (Mon to Fri, 9 am - 6 pm CST US & Canada)

    Email Support

    Open a ticket with a Support Team
    Estimated Wait: We'll get back to you ASAP (24/7)

     

    Complaint

    Email to our Administration direcly
    Estimated Wait: Less than 2 Business days (24/5, Monday to Friday)

     

    FAQ

    Frequently Asked Questions
    Please contact us if you can't find your answers.

     

     

    WAREHOUSE & RETURN ADDRESSES:
    US Warehouse & Return Address
    8226 Nieman Road,
    Lenexa, KS 66214

    China Warehouse & Return Address
    Long Ji Guangchang, 2 Baiyun Lu, Huiyang,
    Huizhou, Guangdong, 516211, China

     

    DSOL, YOUR DANCING PARTNER! WE APPRECIATE YOUR BUSINESS :)