Cancellation of your order
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ANSWER:
It will be free of charge if your order has not been shipped. Please note:
- Ready-mad" items stocked in US will be shipped out in the evening of the same day when your order is placed. If later than 8:00 PM CST. you maybe required to pay 10% on your purchase for the restocking; if your order has been shipped, you can choose to return it to us.
- Make to order and Custom-made will be sent to factory within 12 hours. If over 12 hours, you may be required to pay 10% on your purchase for the restocking; if your order has been shipped, you can choose to return it to us.
Please refer to our Return Policy.
POLICIES & RULES Q & A:
Shipping Policy
Return Policy
Exchange Policy
Refund Policy
Order Reprocessing Policy
Refusal of Receiving Goods Policy
Wrong-delivery Policy
Modification of your order
Cancellation of your order
Inspection & Signature at Delivery