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  • Wrong-delivery Policy

    HELP CENTER TOPICS:

    Register | Membership | Policies & Rules | Payment & Security | Shipping & Delivery | Tracking | Return & Exchange | Distribution | Shopping ToolsFAQ

     

    ANSWER:

    When in the one of the following situations:

    • If the merchandise you received is not what you ordered; you can return it back for the correct one;
    • If you receive the merchandise which is wrong (for example, wrong in color, size, heel or material etc.)

     

    Please contact us, we will immediately manage to reproducing the right merchandise for you.

     

    POLICIES & RULES Q & A:
    Shipping Policy
    Return Policy
    Exchange Policy
    Refund Policy
    Order Reprocessing Policy
    Refusal of Receiving Goods Policy
    Wrong-delivery Policy
    Modification of your order
    Cancellation of your order
    Inspection & Signature at Delivery