• Language
  • Turnaround Time

    HELP CENTER TOPICS:

    Register | Membership | Policies & Rules | Payment & Security | Shipping & Delivery | Tracking | Return & Exchange | Distribution | Shopping Tools | FAQ

     

    Turnaround Time consists of five steps in processing a pair of typical made-to-order shoes. Taking US as a sample: 

    STANDARD TURNAROUND TIME (US):

    1. Order Created (1-24 hours)
    2. Production (9-15 days)
    3. Shipment (4-15 days)
    4. Customs Declaration (1-2 days)
    5. Delivery (1-3 days) 
    SUMMARY:  Standard Turnaround time from 15-35 days
     
     

    EXPEDITED TURNAROUND TIME (US):

    1. Order Created (1-12 hours)
    2. Production (3-7 days)
    3. Shipment (3-4 days)
    4. Customs Declaration (1-2 days)
    5. Delivery (1-2 days) 
    SUMMARY:  Expedite Turnaround time from 8-15 days.
     
     

    A total of Turnaround time can be up to 33 days. When a customer chooses the Expedite Turnaround-Time Option, manufactories and shippers will prioritize your order.we will replace the EUB*/USPS Standard-Air Delivery by one of the world-class carriers namely DHL, UPS, FedEx etc.'s Expedited Service.

    An "Expedite" order may save a great deal of your timeDanceShoesOnline.com providers two Turnaround-Time time Options "Standard" or "Expedite" for customers to decide which one is a better choice.

    NOTE: A custom-made dress may take few more days as well as the holidays & high seasons. Volume buyers looking for discount, please contact us.

    EUB* - A subsidiary of EMS, Express Mail Service of China

     

    POLICIES & RULES Q & A:
    Shipping policy
    Return Policy
    Exchange Policy
    Refund Policy
    Order Reprocessing Policy
    Refusal of Receiving Goods Policy
    Wrong-delivery Policy
    Modification of your order
    Cancellation of your order
    Inspection & signature at delivery