If you are not satisfied with our product(s) regardless the reason,
you can return for Exchange or Refund simply by sending back what you purchased (except custom-made dancewear) to us with a copy of the shipping slip
within 30 days (from the date you received our product).
We shall process the refund upon having received your returned good(s) subject to the Refund Policy or Exchange Policy and the following conditions: -
1. No sign that the shoes have been worn.
2. No damage or scratch on the surface or bottom of the merchandise(s).
3. Customers shall be responsible for ALL shipping charges for purchases and returns except those customers living in US & Canada.
4. No restocking fee will be charged.
5. Replacement by the company will be free of charge including shipping.
6. If your return is for exchange, we will send you a Gift Certificate as a credit for your future purchase subject to our Exchange Policy;
7. If your return is for refund, we will credit to your account after having received the returned items subject to our Refund Policy.
8. We shall not be held liable for the lost or the re-shipping cost due to the incorrect address given by customer.
9. We shall not be held liable for any damage or lost caused during your returning transit. You are recommended to use Insured Post for return shipment.
10. We shall keep our right to choose directly credit back to our customer or to send a check for customer's refund.
11. We shall keep our rights to alter our price and terms any time at our sole discretion without serving you a prior notice.
12. For items return after 30 days, DanceShoesOnline.com will grant a credit of up to 80% of the item’s value; you will only get 70% refund if your items were returned over 40 days of the item's value excluding its shipping charges. You will also bear full shipping cost for return if your return is over 30 days. Please click to learn more...
Note: If you purchased our merchandises through an Associate of DSOL, please return to whom you purchased from. You will be notified by us via e-mail about your refund once the returned item is received. Please note that no shipping costs will be refuned unless the return is a result of our error.
We shall process the refund upon having received your returned good(s) subject to the Refund Policy or Exchange Policy and the following conditions: -
1. No sign that the shoes have been worn.
2. No damage or scratch on the surface or bottom of the merchandise(s).
3. Customers shall be responsible for ALL shipping charges for purchases and returns except those customers living in US & Canada.
4. No restocking fee will be charged.
5. Replacement by the company will be free of charge including shipping.
6. If your return is for exchange, we will send you a Gift Certificate as a credit for your future purchase subject to our Exchange Policy;
7. If your return is for refund, we will credit to your account after having received the returned items subject to our Refund Policy.
8. We shall not be held liable for the lost or the re-shipping cost due to the incorrect address given by customer.
9. We shall not be held liable for any damage or lost caused during your returning transit. You are recommended to use Insured Post for return shipment.
10. We shall keep our right to choose directly credit back to our customer or to send a check for customer's refund.
11. We shall keep our rights to alter our price and terms any time at our sole discretion without serving you a prior notice.
12. For items return after 30 days, DanceShoesOnline.com will grant a credit of up to 80% of the item’s value; you will only get 70% refund if your items were returned over 40 days of the item's value excluding its shipping charges. You will also bear full shipping cost for return if your return is over 30 days. Please click to learn more...
Note: If you purchased our merchandises through an Associate of DSOL, please return to whom you purchased from. You will be notified by us via e-mail about your refund once the returned item is received. Please note that no shipping costs will be refuned unless the return is a result of our error.
Related Articles:
Return policy
Refund policy
Exchange policy
Shipping policy
Modification of your order
Cancellation of your order
Inspection & signature at delivery
Refusal of receiving goods policy
Order reprocessing policy
Wrong-delivery policy
Refund policy
Exchange policy
Shipping policy
Modification of your order
Cancellation of your order
Inspection & signature at delivery
Refusal of receiving goods policy
Order reprocessing policy
Wrong-delivery policy
