Answers
to Top Customer Service Questions
Top Q & A
For immediate assistance, click on one of our on-duty Live Assistants on our Live Chat page, otherwise browse
through the Help topics below. You can find answers to most questions in just a few minutes. Contact Us.

Distribution Programs
1. Which program will fit me the most?
A. We offer Affiliate, Distributorship, OEM, Group Purchase, and Discount programs for your choice; simply click on
Distribution Programs and choose one that may fit you the most.
2. How can I become a distributor?
A. Simply click on Sign Up icon of your favorite program, fill in your in your information and submit it to us.
3. Can I join your Affiliate program while I am your distributor?
No, you can only choose one program, unless you have obtained our approval in advance. For example, if you want to
apply for other programs such as Distributor Program, Wholesale Program, Group Purchase Program etc., you are
restricted to join our Affiliate Program. Violating this rule, your application and even your existing status with
danceshoesonline.com would be disqualified. Choose one of the programs that which fits you the most.
4. What if I want to change a program?
A. Simply find your favorite program, click on the Sign Up icon and apply for it. You will receive a confirmation email or
call once your application has been approved.
5. I need help with my registration.
A. Please contact or email to us, and let us know your order information in details.
Privacy and Security
1. What is your Privacy Policy?
A. Please click our Privacy Policy link to learn more about it.
2. Is my payment secure?
A. Yes, DSOL works with Yahoo Merchant Solution who hosts our store pages and ordering system. We are using the
industry-standard Secure Socket Layer(SSL) encryption technology to help ensure security for your online orders. SSL
is a protocol developed by Netscape Communications Corp for securing data transmission in commercial
transactions on the Internet. All credit card numbers and order information are protected by SSL technology. In the
process of placing order, you will see a "lock" on the status bar at the bottom of the browser.
3. Is my personal information secure?
A. Yes, We strictly protect our customers' information through experienced management and security system. Only
very few assigned staff at high managerial position will have access to the data and all access will be well recorded
and monitored. Learn more about our Privacy Policy. As Yahoo hosts DSOL's store, it also collects your information,
please read Yahoo! Privacy Policy as well.
Still Need Help?
1. Do you still need help?
A. If you do, please contact our customer service through email, telephone or Live Assistant Service.
< back to the top
Tools
Copyright © 2008 DanceShoesOnline.com. All rights reserved. NOTICE: We collect personal information on this site. To learn more about how we use your information, see our Privacy Policy
|