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  • How Do I Place an Order?

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    Answer 

    Please follow the instructions below:

    • Find your favorite item(s) from our web store;
    • Choose the right size, quantity and other options;
    • Click "Add to cart"; (contact us for further discount if you purcahse over 20 pairs of shoes)
    • If you have a coupon or gift certificate, enter it into "Redeem a discount coupon (no space before the coupon or gift certificate code), then click "Submit";
    • Click "Checkout" for the payment;
    • Enter your username and password (if you are a new customer, you need to register an account, learn more about why register?);
    • Choose the payment method and click "Continue";
    • Verify your shipping and billing information;
    • Make a note if you have any query or request for the order;
    • Type in the partner ID If one or more products that you have ordered was recommended to you by our partner;
    • Click "submit order" to finish the order placement.

    Note: The order confirmation will be emailed to you once you submit the order, if you fail to receive it, please check your junk mail box or the validity of the email address you left. 

     

    PAYMENT & SECURITY Q & A:
    What is CSC?
    What is AVS?
    What is CVV?
    Payment methods
    Pay through Paypal
    How do I place an order?
    Do I have to fill in the Billing Address?
    My credit card was declined, why?
    I was unable to place my order
    I was unable to complete my order process, why?
    I didn't receive order confirmation, why?
    I need a copy of my invoice.