Shipping | Tracking | Return | FAQs
Shopping Cart | Home | My Account | Help
 
    I have not received a tracking number
 
 Related articles
My Account
Products
Place an order
Payment & security
Shipping
Tracking
Return
Distribution
Holidays, job & more
 

Question
I have not received a tracking number, why?
Answer

We will send out the tracking number to you through our Yahoo automated system. It would take about 8-10 days from the time you placed your order, The possible reasons that you did not receive it were:
        You gave us the wrong email address. Or
        Your computer’s Anti-Spam System blocked our email(s). Or
        Your ISP (Internet Service Provider) blocked our email(s). Or
        You are using company’s email address, your company’ system had blocked all unknown email.

How to solve this problem? Please click on your junk email box if you are using Yahoo or Microsoft Outlook; or the Anti- Spam folder if you have installed some software like Norton Internet Security...etc. When you find out email still there, please highlight it and click on Not Spam icon on top in order to unblock our emails in the future; simply move it back to “INBOX”. Or please check if you gave us the wrong email address. Or change company’s email to your personal email address.

 

Relating Links:
Can you send me a tracking number?
How to track my shipping status?
I failed to track my shipping status though I clicked on the link you provided, why?

Home About DSOL Brands E-Catalog Best Seller Place an Order Shipping Tracking Return Return Policy
What's New What's Hot Special Offer Gift Certificates Group Purchase Distributor OEM Distributor Professionals Affiliates Links Jobs
Search Help Contact Us FAQs Tips to Save Site Map Rating Size Chart Language Translator Currency Converter Time Zone Converter Length Converter

Copyright ©2009 DanceShoesOnline.com. All rights reserved.
NOTICE: We collect personal information on this site. To learn more about how we use your information, see our Privacy Policy