If you are not satisfied with our product(s) regardless the reason, you can return for Exchange or Refund simply by sending back what you purchased (except custom-made dancewear and overstock items) to us with a copy of the shipping slip and fill the Return Form within 30 days (from the date you received our product).

We shall process the replacement or refund upon having received your returned good(s) subject to the Refund Policy or Exchange Policy and the following conditions: -

1. No sign that the shoes have been worn.

2. No damage or scratch on the surface or bottom of the merchandise(s).

3. Customers shall be responsible for ALL shipping charges for purchases and returns.

4. No restocking fee will be charged.

5. Replacement by the company will be free of charge including shipping.

6. Fast replacement is encouraged. It is the most efficient way to place a new order yourself instead of waiting for us to do Exchange for you. We will credit back to you in full upon having received your returned item(s).

7. It takes about 7~10 business days for us to process the new replacement or refund upon having received customer’ s returned merchandise(s). If you choose the different item(s), we will credit back to you the balance subject to the good's price.

8. We shall not be held liable for the lost or the re-shipping cost due to the incorrect address given by customer.

9. We shall not be held liable for any damage or lost caused during your returning transit. You are recommended to use USPS or Insured Post for return shipment.

10. We shall keep our right to choose directly credit back to our customer or to send a check for customer's refund.

11. We shall keep our rights to alter our price and terms any time at our sole discretion without serving you a prior notice.

12. Please fill the Return Form while you send the return item(s) to the following address.

13. For items returned after 30 days, DanceShoesOnline.com will grant a credit of up to 80% of the item’s value.


RETURN ADDRESS:

DanceShoesOnline.Com
LongJi Guangchang
Baiyun 2 Lu
Huiyang, 516211
Guangdong
China
+86 752 3827100

Note: If you purchased our merchandises through an Associate of DSOL , please return to whom you purchased from.

You will be notified by us via e-mail about your exchange or refund once we have received and processed the returned
item, please note that we can refund shipping costs only if the return is a result of our error.