Customer’ satisfaction is our goal! If you are not satisfied with the items you received regardless the reason(s), please return to our warehouse subject to our Return Policy, click our Return Policy to learn more about how to return for refund or exchange and the costs for that. Please also let us know your decision to have your item(s) EXCHANGE or REFUND by enclosing the original shipping slip and fill the Return Form.

We would very much appreciate it should you enclose your reason(s) for return and/or comments in details that will surely help improve the qualities of our products and services.

1. Click the Return Form Link.
2. Read the Return Policy (US & Canada) or Return Policy (all other countries other than US & Canada) or Return Policy (Distributors) and relative rules. Bear in mind that where you live matters.
3. Fill the Return Form as required and select the return reason. Click on "Send Request".
4. Enclose the packing slip (paper that came inside the box with your name and order number) with indication/mark on the return items together with the return item into the box, and ship them back to us as required.