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  • Defective Product & Returns Due to Our Error

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    ANSWER:

    Defective Product and Returns Due to Our Error or Return is a result of our error:

    1. We sent you the wrong item; or
    2. The item was physically defective when you received it; or
    3. It is over 60 days to receive the item from us from the date you placed the order.

    In this situation, you must notify us within three business days from the date the problem occurs.

     

    RETURN & EXCHANGE Q & A:
    Return Policy
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    Refund Policy
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    Non-Returnable Items
    Products Return After 30 Days
    Defective Product & Returns Due to Our Error
    Who pays for return postage?
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    Are shipping charges refundable?
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