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    ANSWER: 

    It will be free of charge if your order has not been shipped. Please note:

    • Ready-mad" items stocked in US will be shipped out in the evening of the same day when your order is placed. If later than 8:00 PM CST. you maybe required to pay 10% on your purchase for the restocking; if your order has been shipped, you can choose to return it to us. 

     

    • Make to order and Custom-made will be sent to factory within 12 hours. If over 12 hours, you may be required to pay 10% on your purchase for the restocking; if your order has been shipped, you can choose to return it to us.

     

    Please refer to our Return Policy.

     

    POLICIES & RULES Q & A:
    Shipping Policy
    Return Policy
    Exchange Policy
    Refund Policy
    Order Reprocessing Policy
    Refusal of Receiving Goods Policy
    Wrong-delivery Policy
    Modification of your order
    Cancellation of your order
    Inspection & Signature at Delivery